Request an Invoice

Billing Rules

If you are traveling for business and need an invoice, please fill out the form with your travel details and billing information. Our customer service will handle your request as quickly as possible.

An invoice must be requested before the ticket is issued. It will not be possible to request an invoice afterwards.

Fill out the form with the required details.

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Name and Surname*
(enter 0 if not present)

Need help with something else?

Find quick answers in our dedicated sections and find out how to easily get additional support.

Faq

Find immediate answers about tickets, boarding, onboard services, and more. Check all essential information for a smooth journey.

Check the FAQs

Refunds

Learn about the conditions and process for requesting a refund. Check the applicable terms based on the cancellation date.

Review the Conditions

Complaints

Have you had an issue? Do you want to report a problem? Follow the guidelines to submit a complaint and receive support.

Submit a complaint

Do you have additional questions?

Contact Customer Support

Contact us now

Whatever your request, we are here for you. Whether you need information on routes, booking assistance, or details on our services, the Ichnusa Lines team is here to help with all your requests!

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Live an unforgettable travel experience

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On our blog you will find inspiration, practical tips, and interesting facts to make your trip even more special.

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